FAQs
1. What is Riff-Ruf Trove, and what do you sell?
Riff-Ruf Trove is an online clothing store selling a wide range of fashionable and high-quality apparel for men and women.
2. How do I place an order on your website?
To place an order, simply browse our collections, add your desired items to your cart, and follow the checkout process. You can also contact us for assistance.
3. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercards.
4. Do you offer international shipping?
Yes, we ship worldwide. Please note that international shipping rates and delivery times may vary depending on your location.
5. What is your return policy?
We offer a 12-day return policy. If you're not satisfied with your purchase, you can return it within 12 days for a full refund or exchange it for a different size or style.
6. How do I track my order?
Once your order has shipped, you'll receive an email with tracking information. You can use this to track the status of your order on the shipping carrier's website.
7. Do you offer discounts or promotions?
Yes, we regularly offer discounts, promotions, and special deals. Sign up for our newsletter or follow us on social media to stay informed about our latest offers.
8. How do I care for my Riff-Ruf Trove clothing?
To ensure the longevity of your clothing, please follow the care instructions provided on the label. This may include washing in cold water, avoiding machine drying, or dry cleaning.
9. Is my personal and payment information secure on your website?
Yes, our website uses SSL encryption to protect your personal and payment information. We also comply with all relevant data protection regulations to ensure your data is safe.
10. How do I contact Riff-Ruf Trove's customer service team?
You can contact us through our website's contact form, by email at riffruf.store@gmail.com, or by phone at +923488952552 . We're available to assist you with any questions or concerns you may have